Frequently Asked Questions

There are several ways we can supply you with the data post-scanning, including but not limited to:

• Transferring the data to an encrypted media device (memory stick or hard drive) and have it delivered to you.
• Setting up a folder on our Cloud File Management platform, accessible via any modern web browser, and grant you access to download your files.
• Setting up a folder on our SFTP server and give you access to securely transfer your files.
• Uploading the data to your own SFTP server or cloud file storage (OneDrive, Dropbox, iCloud, etc.).

What happens to the original paperwork post-scanning is up to you:

• The paperwork can be stored in our warehouse;
• The paperwork can be returned to you;
• The paperwork can be securely destroyed.

Our scanning process is compliant with BS10008, and digitised images are admissible in court, so you don’t necessarily need to keep the hardcopies once they’re digitised.

Yes, we can separate the document into sections. For example, if the hardcopy contains file separators, we can separate the digital files according to the separators. Another example might be a file that contains an index page or table of contents. In this instance, we could separate the scanned file based on the index. There are a few options when it comes to the format of the sectioned document:

• Each document is presented as a single PDF, with bookmarks for the sections.
• The document is presented as separate PDFs — one for each section — and the separate PDFs are collated into a subfolder.

Yes. We utilise advanced data capture software that can extract information from scanned documents. This information can include:

• Monetary values (e.g. net, VAT, gross);
• Supplier name;
• VAT number;
• Line item details (description, quantity, subtotal, etc.);

Captured information can be pushed directly into third-party software (e.g. accounting software, ERP, CRM, EDM, etc.)